Category Archives for "Featured Interviews"

Featured Interview with Barbara Henricks and Rusty Shelton

President & CEO of Cave Henricks Communications

CEO of Shelton Interactive, Speaker & Author

Barbara Henricks and Rusty Shelton talk with Bill Ringle about how traditional media and social media reinforce each other to build an audience for thought leaders and brands.
Key points that you’ll learn from this interview:
  • How the mind shift from marketer to media exec helps you stay open and develop new opportunities
  • The key differences between owned media, rented media, and earned media, and why that matters to your business
  • That traction can be measured with new media: with the interactions on your blog posts and subscribers to your audience list
  • The #1 factor to focus on to be successful with new media: creating content that your audience wants to share
  • How Tom Rath used a quiz in Strengths Finder 2.0 to gain more than 160,000 subscribers, and what 2 techniques new authors (who aren’t already famous) can use to build a subscriber list quickly

Expert Bios

Barbara Cave Henricks is president of Cave Henricks Communications. She has spearheaded campaigns for some of the biggest names in business today, including Jack Welch, Larry Bossidy and Ram Charan, John Bogle, Tom Rath, Marcus Buckingham, Maria Bartiromo, and Clay Christensen.

Rusty Shelton is the founder and CEO of Shelton Interactive, an award-winning digital marketing and PR agency that helps clients, from bestselling authors to the world’s biggest brands, start conversations that matter. He has led digital strategy for more than twenty-five New York Times and Wall Street Journal bestsellers.

For more information, visit Barbara’s website and Rusty’s website.

Contact Info for Barbara Henricks and Rusty Shelton

Barbara Henricks:

Web address: http://www.cavehenricks.com

Travels from: Austin, TX

Phone: (512)-301-8936

Contact:

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Rusty Shelton:

Web address: http://www.rustyshelton.com

Travels from: Austin, TX

Phone: (512)-206-0720

Contact:

LinkedIn Twitter

 

Resources Mentioned by Barbara Henricks and Rusty Shelton:

 

David Livermore photo

Featured Interview with David Livermore

Cultural Intelligence Thought Leader and Author

David Livermore talks with Bill Ringle about how awareness of values diversity drives business value.
Key points that you’ll learn from this interview:
  • The importance of taking inventory of your company culture.
  • How to recognize and overcome “diversity fatigue.”
  • The role of diversity metrics in business.
  • The key ingredient of shared objectives.
  • What Jeff Bezos missed with his “empty chair” technique

Expert Bio

David Livermore is a thought leader in cultural intelligence (CQ) and global leadership and the author of ten books on cultural intelligence and global leadership. His book,  Leading with Cultural Intelligence, was named a best-seller in business by The Washington Post. He’s president and partner at the Cultural Intelligence Center in East Lansing, Michigan and a visiting research fellow at Nanyang Technological University in Singapore. Prior to leading the Cultural Intelligence Center, Dave spent 20 years in leadership positions with a variety of non-profit organizations around the world and taught in universities. He’s a frequent speaker and adviser to leaders in Fortune 500’s, non-profits, and governments and has worked in more than 100 countries across the Americas, Africa, Asia, Australia, and Europe.

Dave has authored several other books, including the award-winning titles, Serving With Eyes Wide Open and Cultural Intelligence: Improving your CQ to Engage our Multicultural World (Baker Publ.).

Dave loves to take research and make it accessible to practitioners. He has been interviewed and referenced by major news sources such as Atlantic Monthly, CBS News, The Christian Post, Christian Science Monitor, The Economist, Forbes, NBC, The New York Times, USA Today, The Wall Street Journal and The Washington Post.

For more information, visit David’s website.

Contact Info for David Livermore

Web address: http://www.davidlivermore.com

Travels from: Holt, MI

Phone: (512) 519-9875

Contact:

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Resources Mentioned by David Livermore:

Randy Pennington photo

Featured Interview with Randy Pennington

Award-winning Author and Consultant

Randy Pennington talks with Bill Ringle about how to make company culture work to increase productivity and morale.
Key points that you’ll learn from this interview:
  • The importance of company culture in attracting talent.
  • The risks of not changing fast enough as a team or company.
  • The 6 choices that need to be made regarding how a culture develops.
  • The single most significant trait of a company culture.
  • How structure and process are the building blocks of habits.
  • The executive team that rolled out training to emphasize its importance to the company.

Expert Bio

Randy Pennington helps leaders achieve positive results in a world of accelerating change an disruption. He is a twenty-five year business performance veteran, award-winning author, and consultant who has worked with many of this country’s best-known organizations including: Alabama Power Company, Motorola, LSG Sky Chefs, SmithBucklin, Hyatt Hotels and Resorts, Texas A&M University, Marathon Oil, Sprint, Huntsman Chemical, State Farm Insurance, and DFW Airport in addition to government agencies at the local, state, and national level. Additionally, he serves as an adjunct instructor in the Cox Business Leadership Center at Southern Methodist University.

Pennington is the author of three books: Results Rule!, which received the 2007 Best Books Award from USA Book News, and On My Honor, I Will, which Ross Perot described as having “cracked the code of great leadership.” His third book, Make Change Work, received the 2013 Best Books Award for general business from USA Book News.

Randy’s background is a unique blend of line, staff, and consulting experiences ranging from hourly employee to senior management. He holds a Bachelors and Masters Degree in Psychology and completed Postgraduate work in Organization Administration and Management. He is a past Chairman of the Board for the American Heart Association, Texas Affiliate, and a founding member of the Texas Council on Cardiovascular Disease and Stroke. Randy has been inducted into the Speakers Hall of Fame by the National Speakers Association and is past Chairman for the NSA Foundation.

For more information, visit Randy’s website.

Contact Info for Randy Pennington

Web address: http://www.penningtongroup.com/

Travels from: Addison, TX

Contact:
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Resources Mentioned by Randy Pennington:

   

Featured Interview with Michael Bungay Stanier

Author, Speaker, and Senior Partner of Box of Crayons

Michael Bungay Stanier, author of The Coaching Habit, talks with Bill Ringle about how to strengthen your management effectiveness by giving less advice.
Key points that you’ll learn from this interview:
  • What it means when managers create an environment to stay focused, engaged, and learning as the standard
  • How to avoid being an advice-giving maniac
  • Tactics to get beyond the first answer to a deeper question (which is not the only answer and rarely the best answer)
  • Why your organization will become more productive when there is less of a rush to action
  • What makes up 50% of our waking behavior and rarely gets the attention it deserves

Expert Bio

Michael founded Box of Crayons, a company that helps organizations all over the world do less Good Work and more Great Work. The Box of Crayons company is well known for their coaching programs thats help time-crunched managers coach in 10 minutes or less.

Michael left Australia 22 years ago to be a Rhodes Scholar at Oxford University, where he fell in love with a Canadian and explains why he now lives in Toronto. He is the author of Do More Great Work, which has sold over 100,000 copies, and several other books, including his most recent, The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever.

For more information, visit Michael’s website.

Contact Info for Michael Bungay Stanier

Web address: http://www.boxofcrayons.biz

Travels from: Toronto, ON

Phone: (416) 532-1322

Contact:

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Resources Mentioned by Michael Bungay Stanier:

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Joe Calloway

Featured Interview with Joe Calloway

Business Author, Consultant and Speaker

Joe Calloway, author of Magnetic, talks with Bill Ringle about being intentional about attracting new business and satisfying your existing customers.
Key points that you’ll learn from this interview:
  • The importance of committing to make every business experience to be a positive one for all involved
  • How to get more positive WOM (word of mouth)
  • The single most important strategic asset for many companies and how it relates to your relationship with your customers.
  • What he said to correct a misunderstanding, even when it came at significant out-of-pocket expense to replace 600 of the wrong title books sent to the meeting planner

Expert Bio

Joe Calloway is a business author, consultant, and speaker who has served Coca Cola, Verizon, and American Express among other well-known corporations. He also works with medical practices, law firms, and a range of professional services groups. Joe is the Executive in Residence at the Belmont University Center for Entrepreneurship.

Joe is the author of Be the Best at What Matters Most and five other business books that have been well-received by publications like the The New York Times, Retailing Today, and Publisher’s Weekly.

His latest book is Magnetic: The Art of Attracting Business.

For more information, visit Joe’s website.

Contact Info for Joe Calloway

Web address: www.JoeCalloway.com

Travels from: Nashville, TN

Phone: (615) 429-7600

Contact:
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Resources Mentioned by Joe Calloway:

Julie Williamson

Featured Interview with Julie Williamson

Vice President of Strategy & Research for Karrikins Group

Julie Williamson talks with Bill Ringle about overcoming the obstacles to growth so you can create a company that matters to its employees, customers, and the larger community.
Key points that you’ll learn from this interview:
  • The connection between an unclear purpose and growth stagnation.
  • How when it comes to transformation, less is almost always better.
  • An example of a construction company transformation based on elevating its business relationships
  • A sure sign that technology is not being deployed effectively
  • A breakdown of how investing in customers, employees, and your community reflects both an abundance mentality and measurable ROI.

Expert Bio

Julie Williamson has worked with major corporations, helping them set and execute on strategy and transformation. She has also worked with smaller organizations (for-profit, non-profit, and government) to drive success as they seek to grow their revenue and their impact their communities.

Julie is an educator with experience at the undergraduate and graduate level, teaching organizational strategy, behavior, and change. Her students learn to connect theoretical concepts to real-world applications.

Her work with Peter Sheahan on the book MATTER: Create more value, move beyond the competition, and become the obvious choice highlights Julie’s commitment to shifting the focus of leaders to optimum levels.

For more information, visit Karrikin’s Group website.

Contact Info for Julie Williamson

Web address: http://www.karrikinsgroup.com

Travels from: Denver, CO

Contact:

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Resources Mentioned by Julie Williamson:

Featured Interview with Peter Sheahan

Peter Sheahan

Peter Sheahan talks with Bill Ringle about what it takes for an organization to MATTER in an age where commoditization and info glut threatens public, private, and not-for-profit organizations, so you can move beyond the competition, create more value, and become the obvious choice.

Listen to this interview to learn:

Key points that you’ll learn from this interview:
  • Vital reminder that organizations don’t change, people do.
  • How the best companies convert their ideas into insights and their insights into applications.
  • What it really means to embrace the complexity of an industry disruption
  • The shift Adobe engineered to shift their market perception, helping not just themselves, but their customers add more value
  • How Utah-based Standard Plumbing found profitable opportunities in partnering with Amazon, instead of competing head on or abandoning the parts business

Expert Bio

As founder and Group CEO of Karrikins Group, Peter Sheahan is known internationally for his innovative business thinking and thought leadership. With staff in more than 23 cities across seven countries, he knows firsthand the challenges of growing a business in these rapidly-changing times.  Through a focus on brand differentiation and generating net new demand for clients, Karrikins Group is considered a global leader in two specific areas: 1) Transforming their clients go-to-market approaches to position themselves as trusted advisers and strategic partners in the minds of their buyers; and 2) Aligning social investment and sponsorship with business strategy so companies do well, by doing good.

Peter has advised leaders from companies as diverse as Apple, Goldman Sachs, Microsoft, Hyundai, IBM, Pfizer, Wells Fargo, and Cardinal Health. He is the author of seven books, including FlipGeneration Y, Making it Happen, and Matter.

Peter has delivered more than 2,500 presentations to over 500,000 people in 20 different countries, and he has been named one of the 25 Most Influential Speakers in the World by the National Speakers Association.

For more information, visit the Karrikin Group’s website.

Contact Info for Peter Sheahan

Web address: http://www.karrikinsgroup.com

Travels From: Denver, CO

Contact:

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Resources Mentioned by Peter Sheahan:

            

Featured Interview with Linda J. Popky

Program Advisor and Author

Redwood Shores, CA

Linda Popky talks with Bill Ringle about marketing above the noise as a way of achieving strategic advantage for leaders of growth-oriented companies.

Listen to this interview to learn:

  • Why reputation matters now more than ever
  • Keeping track of metrics that matter, so they indicate progress and not obscure your direction
  • Why timeless truths of marketing still trump the latest social media trick
  • How the “try and buy” technique can help you gain more customers quickly and why this works
  • What Coldwell-Banker learned from asking for feedback from every real estate transaction
  • How to view customer complains as valuable feedback instead of something to ignore or suppress

Expert Bio

Linda Popky is the president of Leverage2Market Associates, a strategic marketing company that helps transform organizations through powerful marketing performance. Her clients span start-ups through Fortune 500 enterprises.

In 2009, Popky was named one of the top women of influence in Silicon Valley and inducted into the Million Dollar Consultant® Hall of Fame. She is the first marketing expert worldwide certified to offer the Private Roster™ Mentoring Program for consultants and entrepreneurs, and the first licensee of Alan Weiss’s workshops and seminars. Popky is the past president of Women in Consulting, and she served as VP of marketing for the Northern California chapter of the Business Marketing Association. She is a member of the Society for the Advancement of Consulting and Watermark, the organization for exceptional executive women who have made their mark, where she serves on the Strategic Development Board.

Popky has served as program advisor for the Integrated Marketing Program at San Francisco State University’s College of Extended Learning, and she is a member of the Advisory Board of University of California Santa Cruz Extension in Silicon Valley.

Popky is the author of Marketing Above the Noise. Her previous books include Marketing Your Career and Promoting Your Non-Profit. A classically trained pianist, Popky recently released “Night Songs,” a CD of classical piano music.

For more information, visit Linda’s website.

Contact Info for Linda J. Popky

Web address: http://www.marketingabovethenoise.com

Travels From: Redwood Shores, CA

Contact:

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Resources Mentioned by Linda J. Popky:

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Featured Interview with Mark Beckner

High Tech Consultant, Advisor, and Author

Mark Beckner talks with Bill Ringle about the vast opportunities available for freelancers who code when they prioritize and demand more from themselves.

Listen to this interview to learn:

Key points that you’ll learn from this interview:
  • The importance of structure and intention when starting your business
  • The different skill sets you’ll hone when you’re building a business instead of software
  • What happens when you push yourself to say “yes” to opportunities.
  • The role of conducting experiments for business growth
  • Two types of clients that are easily available through established business models
  • How Mark has set up his day for maximum productivity

Expert Bio

Mark Beckner is a technical consultant specializing in business strategy and enterprise application integration. In addition to running his own firm, Inotek Consulting Group, LLC, he advises developers on how to launch their own independent practices.

Beckner has been in the industry for over 16 years, and formed Inotek Consulting Group in 2007. Under his leadership, the firm delivers innovative IT solutions and projects range from mobile application development to complete integration solutions.

He has authored numerous technical books including BizTalk 2013 Recipes, BizTalk 2013 EDI for Health Care, and Microsoft Dynamics CRM API Development, and has presented at industry conferences, including Microsoft TechEd. His newest book, The Coder’s Path to Wealth and Independence, offers programmers a prescriptive guide to leaving the corporate world and launching an independent, successful, and fulfilling career.

For more information, visit Mark’s website.

Contact Info for Mark Beckner

Web address: http://www.inotekgroup.com

Travels From: Colorado

Contact:

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Resources Mentioned by Mark Beckner:

The Coders Path to Wealth and Independence by Mark Beckner

Steven-Snyder

Featured Interview with Steven Snyder

Founder, Management Expert and Author

Orono, MN

Listen to this interview to learn:

  • How consulting offers a post-graduate education in business.
  • Details about the what leaders find in common while advancing their business goals: change, tension points, and feeling off-balance at times.
  • The importance and value of embracing one’s own struggle story as a way to greater authenticity, clarity, and power.
  • When success can make a lousy teacher.
  • Different types of blind spots that leaders typically face.
  • How working to solve the wrong problem can be corrected.

Expert Bio

Steven Snyder is the founder and managing director of Snyder Leadership Group.

Snyder joined Microsoft in 1983, when the company was in its infancy. His work there, praised by Bill Gates, secured the relationship with IBM during a crucial stage in Microsoft’s growth and helped shape the history of the personal computer industry. Promoted as Microsoft’s first business unit general manager, Snyder led the company’s Development Tool business, where his team won PC Magazine’s Technical Excellence Award on three occasions.

In 1996, Snyder co-founded Net Perceptions, where he commercialized “collaborative filtering” – a technology that enables the real-time personalized recommendations that have become central to the online shopping experience. This groundbreaking work won Snyder the first-ever World Technology Award for Commerce in 1999 for “contributing to the advance of emerging technologies for the benefit of business and society.”

Snyder holds an MBA from the Harvard Business School, where he was a Baker Scholar, and a Ph.D. in psychology from the University of Minnesota.

Leadership and the Art of Struggle is his first book.

For more information, visit Steven’s website.

Contact Info for Steven Snyder

Web address: Snyderleadership.com

Travels From: Orono, MN

Contact:

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Books by Steven Snyder:

 Leadership Steven Snyder

 

scott_ginsberg

Featured Interview with Scott Ginsberg

The Nametag Guy/Founder, Hello, My Name is Scott

St. Louis, MO

Scott Ginsberg talks with Bill Ringle about approachability, embracing failure, and the advantages of “Try-Listen-Leverage” as a business tactic.

Listen to this interview to learn:

  • The importance of “I did” versus ideas.
  • The advantages of just jumping into the abyss with “Try Listen Leverage”.
  • About joining versus buying brands.

 

Expert Bio

Scott Ginsberg transformed wearing a nametag into a six figure enterprise. His publishing/consulting company, HELLO, my name is Scott! offers an array of products and services. Dubbed “The Authority on Approchability” and voted as St. Louis’s “Young Entrepreneur of the Year” in 2008 by The St. Louis Small Business Monthly, Scott is the author of twelve books including HELLO, my name is ScottThe Power of ApproachabilityHow to be That Guy and Make a Name for Yourself.

Scott gives presentations, breakout sessions, keynote speeches and seminars to tens of thousands of people each year. Companies and organizations worldwide, including Staples, Verizon Wireless, and Boeing, have been successfully implementing his programs on approachability since 2003. He is regularly interviewed by and writes for major media outlets.

Scott is the only person in the world who wears a nametag 24-7 to make people friendlier. (In case you’re wondering, he has a nametag tattooed on his chest for certain occasions.)

For more information, visit the Hello, My Name is Scott website.

 

Contact Info for Scott Ginsberg

Business Phone: 314-256-1800

Web address: Hello, My Name is Scott

Travels From: St. Louis, MO

Follow Scott: twitter

Books by Scott Ginsberg

Elaine Pofeldt

Featured Interview with Elaine Pofeldt

Independent journalist specializing in careers and entrepreneurship

New York, NY

Listen to this interview to learn:

  • Keys to building great relationships with clients
  • How the criteria you use for evaluating opportunities change as you change your business vision
  • The central role of courage for succeeding as an entrepreneur
  • How trusting your observations and taking action lead to success
  • Important networking advice for corporate managers and leaders

Expert Bio

Elaine Pofeldt is an independent journalist who specializes in writing about careers and entrepreneurship. When she was a senior editor at Fortune Small Business magazine, she was twice nominated for the National Magazine Award for her feature stories.

She went freelance in October 2007 and has since written for publications including Fortune Money Forbes and a variety of other print and online publications. At Crain’s New York Business, she is a contributing editor, focused on the weekly’s small business coverage. She writes a how-to column and one on startups, called Startup Scene. At Fortune, she writes a column called David vs. Goliath, looking at small companies that are taking on giant competitors.

Having built traffic Fortune Small Business Online from a fledgling site to one with 2 million to 5 million page views a month, she frequently draws on her experience to help clients improve their online presence. She also founded Fortune Small Business’s national Business Plan Competition and ran it for 5 years.

For more information, visit Elaine’s website.

Contact Info for Elaine Pofeldt

Chuck_wall

Featured Interview with Chuck Wall

Author and Founder of Customer CEO

Austin, TX

Listen to this interview to learn:

  • The big idea behind why Starbucks ≠ coffee and how it has helped the company prosper
  • Insights into the Clayton Christensen model of looking at what work needs to be done
  • What it really means when a company is customer-centric and how that becomes a competitive advantage
  • The transformation you can use to turn pain points into gain points at your company
  • When to pay attention to the “ridiculously high cost of not listening” to your customer
  • How to avoid the trap of becoming overly dependent on big data analysis

Expert Bio

Chuck Wall is the founder of Customer CEO, a customer insight, engagement and marketing consultancy. For the past 15 years, Chuck has passionately taught organizations about the genuine value of understanding their customers in order to facilitate growth.

Based on his work of more than 100,000 customer interviews and suverys, Chuck’s new book Customer CEO: How to Profit from the Power of Your Customers explores how companies can navigate the new business dynamic that customers are primary decision makers in business.

As an expert in explaining unmet needs of customers through primary research, Chuck translates his knowledge into actionable insight to help organizations design innovative products, services, and experiences. He aims to serve every customer with gratitude and humility, inspire through example and teach practical business solutions that will help contriubute to a better world.

Prior to launching Customer CEO, Chuck started six other enterprises across multiple industries, including manufacturing, media, technology, marketing and insurance. A serial entrepreneur, Chuck has a deep understanding of entrepreneurship, business, strategy and marketing and is passionate about sharing that knowledge with others.

Chuck has shared his knowledge working as a business strategy and marketing advisor to companies of every size. His clients have included HP, Intel, Campbell’s Soup and Yahoo!.

For more information, visit Chuck’s blog.

Contact Info for Chuck Wall

Travels From: Austin, TX

Web address: CustomerCEObook.com

Follow Chuck:

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Books by Chuck Wall

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Featured Interview with Brian Klapper

Internationally Recognized Expert and Author

Minneapolis, MN

Listen to this interview to learn:

  • What professional incident created the turning point for why he must start his own firm.
  • How Brian redefined success for his firm and how that’s made all the difference for his clients.
  • What makes The Q-Loop different from the thousands of other business books in publication.
  • What he does for a “mental cleanse” on a regular basis that you can do, also.
  • The secret to effective organizational change: people hate implementing things that they haven’t had a hand in creating, but can’t wait to do it when…

Expert Bio

Brian Klapper is the President and Founding Partner of The Klapper Institute and is an internationally recognized expert in operational and cultural corporate transformation. Brian has worked with global companies in a variety of sectors including financial services, consumer products, manufacturing, food service, utilities, retail, and healthcare. While Brian’s experience spans all elements of the value chain, as well as all customer touch points, his work primarily focuses on helping his clients create a culture of Execution Excellence. 

His clients have included Bank of America, Avon Products, New York Life, Corning Glass Works, Hartford Financial, KFC, Bassett Furniture, and Northeast Utilities. 

Prior to founding The Klapper Institute, Brian was a Partner in the Financial Services practice of Mercer Management Consulting (formerly Strategic Planning Associates now Oliver Wyman). Brian has been profiled in several publications including: The New York Times, The Wall Street Journal, Barron’s, and Forbes. 

Brian holds an MBA from The Wharton Graduate School of Business and a bachelor’s degree from Cornell University.

For more information, visit Brian’s blog.

Contact Info for Brian Klapper

Business Phone: 203-966-4113

Web address: TheKlapperInstitute.com

Follow Brian: twitter LinkedIn Facebook

Books by Brian Klapper

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Mark-Levy

Featured Interview with Mark Levy

Author, Writer, Founder of Levy Innovation, and Magic Illusion Designer.

Clinton, NJ

Listen to this interview to learn:

  • How one consultant’s business went from earning from about $1800 to over $ 100,000 each month.
  • Where Mark learned to differentiate products.
  • The single most important thing a business can do to have others seek them out for business.
  • What one consultant did to become #2 best-selling author on 800-CEO-Read.
  • How Jerry Garcia compares the Grateful Dead to licorice to help him think about marketing.
  • The “mentoring perspective” and how it helps stripe away generalizations and hyperbole.
  • What free writing can do for your business.
  • The importance of immersing yourself in reading.

Expert Bio

Mark Levy is the founder of Levy Innovation LLC, a positioning firm that helps consultants, authors, and other thought leaders increase their fees by up to 2,000%.

  • Marshall Goldsmith, named by the London Times as one of the 50 most influential management thinkers in the world, says “Mark helped me understand who I am, establish my brand, and communicate my brand to the world.”
  • David Meerman Scott, who authored the biggest-selling social media book ever written, calls Mark “a positioning guru extraordinaire.”
  • TED speaker, Simon Sinek, says, “Mark helped me find my why.”
  • Fast Company “Expert Blogger” Cali Yost says: “Mark helped me rethink my entire business in a day. He’s a miracle worker.”

Before devoting his work fulltime to Levy Innovation, Mark served as Chief Marketing Officer at an Inc. 5000 experiential branding organization whose clients include Bank of America, Samsung, Time Warner, Tivo, and Harvard and Stanford Universities.

Mark has written for the New York Times, and has written or co-created five books. His latest book, “Accidental Genius: Using Writing to Generate Your Best Ideas, Insight, and Content,” has been published in eleven languages.

Mark has also taught research writing at Rutgers University.

In addition to being a positioning consultant, Mark creates magic tricks and shows. His work has been performed in Carnegie Hall and Las Vegas, and on all the major TV networks. He also co-created the off-Broadway show, “Chamber Magic,” which has played for twelve years, and is the longest-running one-person show in New York City.

For more information, visit Mark’s website.

Contact Info for Mark Levy

Web address: levyinnovation.com

Travels From: Clinton, NJ

Follow Mark:

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Books by Mark Levy:

gerald chertavian

Featured Interview with Gerald Chertavian

Author, Founder/CEO Year Up

Boston, MA

Listen to this interview to learn:

  • What he is doing to redefine who is talented.
  • Why you should never “let them see you sweat.”
  • How sensitivity and respect lead to opportunity.
  • What skills companies are in demand of and how we can give those skills to America’s young adults.
  • That turning your avocation into your vocation is possible.

Expert Bio

Gerald Chertavian is dedicated to closing the opportunity divide that exists in our nation. To that end, he founded Year Up in 2000 and subsequently wrote the book A Year Up: How a Pioneering Program Teaches Young Adults Real Skills for Real Jobs-With Real Success.

Year Up is one of the fastest growing non-profits in the nation. It has been recognized by Fast Company and The Monitor Group as one of the top 25 organizations using business excellence to engineer social change. Gerald himself is the recipient of the 2003 Social Entrepreneurship Award by the Manhattan Institute and the 2005 Freedom House Archie R. Williams, Jr. Technology Award. In 2006, Gerald was elected as a Fellow with the Ashoka Global Fellowship of social entrepreneurs, and in 2008, he was appointed by Massachusetts’ Governor Deval Patrick to serve on the MA State Board of Elementary and Secondary Education.

Gerald began his career on Wall Street as an officer of the Chemical Banking Corporation. Following graduate school he co-founded Conduit Communications and fostered its growth to more than $20M in annual revenues and more than 130 employees in London, Amsterdam, New York and Boston. From 1993 to 1998, Conduit ranked as one of the UK’s fastest growing companies. Following the sale of Conduit to i-Cube in 1999, Gerald turned his full attention to opportunities for others.

For more information, visit Gerald’s blog.

Contact Info for Gerald Chertavian

Web address: TheOpportunityMovement.com

Travels From: Boston, MA

Follow Gerald:

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Books by Gerald Chertavian

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Victor-Hwang

Featured Interview with Victor Hwang

CEO, Co-Founder, and Author

Silicon Valley, CA

Listen to this interview to learn:

  • Why some places thrive and others struggle with comparable levels of talent pool and opportunity.
  • What is a trust network and why it matters.
  • The surprising key to an innovative ecosystem
  • A simple belief to cultivate that makes an ecosystem sustainable

Expert Bio

Victor Hwang is CEO, co-founder and Managing Director of T2 Venture Capital, a Silicon Valley venture firm that builds startup companies and the ecosystems that grow them. T2VC mentors and invests in innovative companies with breakthrough technologies. But unlike any other firm of its kind, T2VC also leverages the practical knowhow of company-building todesign innovation ecosystems around the world. This expertise includes capital formation, innovation policy, and entrepreneurial development for partners such as the World Bank, USAID, and numerous governments and corporations.

Victor is primary co-author of the book The Rainforest: The Secret to Building the Next Silicon Valley (Regenwald, 2012), which explains how society can foster innovative economies.  The book has been praised as “an insightful, forward-thinking assessment of what makes Silicon Valley tick” (Kirkus Reviews) and “a detailed analysis of the power of environment on startup success” (Forbes).  Victor is author of the follow-up book, The Rainforest Blueprint: How to Design Your Own Silicon Valley (Regenwald, 2013), a short, full-color, lively do-it-yourself guide to catalyze innovation in any company, organization, or region. Victor is also a contributing columnist to Forbes magazine, where he authors the blog Riffs from the Rainforest. He has also written for The Wall Street Journal, TechCrunch, and Entrepreneur.

Victor graduated from Harvard University with an A.B. with Honors, studying Government plus additional studies in Computer Science, Computer Architecture, and Operating Systems Design. He graduated from the Law School of the University of Chicago with a J.D. He was appointed as a Law Clerk in the General Counsel’s office of the U.S. Agency for International Development in 1997 and served in national politics from 1995 to 1997.

For more information, visit Victor’s website.

Contact Info for Victor Hwang

Web address: Innovation Rainforest

Travels From: Silicon Valley, CA

Follow Victor
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Books by Victor Hwang:

The Rainforest 

Mitch Joel

Featured Interview with Mitch Joel

Award-winning Social Media Expert and President of Twist Image

Montreal, Canada

Listen to this interview to learn:

  • How when you help brands stay on the leading edge, you often have to stay on the bleeding edge
  • Changes that are occuring between the pure play ad agencies vs. the digital agencies
  • Impact of reaching customers when they have many choices of screens, from desktop to iPad/tablet to mobile
  • Fundamental tenets of customer engagement that still guide online marketing strategies
  • What Walmart did differently to engage customers around a Mother’s Day campaign led by Twist Image

Expert Bio

Mitch Joel is President of Twist Image, an award-winning Digital Marketing and Communications agency. He is also a blogger, podcaster, passionate entrepreneur, and speaker who connects with people worldwide by sharing his marketing insights on digital marketing and new media.

Marketing Magazine dubbed Mitch the “Rock Star of Digital Marketing” and called him “one of North America’s leading digital visionaries.” In 2006 he was named one of the most influential authorities on Blog Marketing in the world. In 2008, Mitch was named Canada’s Most Influential Male in Social Media, one of the top 100 online marketers in the world, and was awarded the highly prestigious Canada’s Top 40 Under 40. Most recently, Mitch was named one of iMedia’s 25 Internet Marketing Leaders and Innovators in the world.

His first book, Six Pixels of Separation, named after his successful Blog and Podcast, is a business and marketing bestseller. His next book, CTRL ALT DEL, will be out in Spring 2013. Mitch is frequently called upon to be a subject matter expert for BusinessWeekFast Company, and many other media outlets. His newspaper business column, New Business – Six Pixels of Separation, runs bi-monthly in both The Montreal Gazette and Vancouver Sun and he also has a regular column, Media Hacker, on The Huffington Post.

For more information, visit Mitch’s website.

Contact Info for Mitch Joel

Business Phone: 514-987-9992

Web address: TwistImage.com

Blog: TwistImage.com/Blog

Travels From: Montréal, Canada

Follow Mitch:

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Michael Stanier

Featured Interview with Michael Bungay Stanier

Author, Speaker, and Senior Partner of Box of Crayons

Toronto, Canada

Michael Bungay Stanier talks with Bill Ringle about practical ways to do more great work instead of only good work.

Listen to this interview to learn:

  • The importance of structuring training that includes objectives for employee self-sufficiency
  • Understand what it means to great work vs. good work
  • Criteria for asking great questions
  • What effective coaching most resembles
  • How to overcome “hacking your own productivity systems”
  • When it makes sense NOT to coach as a manager

Expert Bio

Michael Bungay Stanier is the Senior Partner of Box of Crayons, a company that helps organizations do less Good Work and more Great Work. On the way to founding Box of Crayons ten years ago, Michael lived in Australia, England, the US and now Canada. As an innovation expert he helped invent new products and services, and as a change management consultant he supported companies as they evolved.

He’s written a number of books, the best known of which are Do More Great Work and the philanthropic project End Malaria; created a series of short internet videos, such as The Eight Irresistible Principles of Fun; and designed a wide range of training programs that are being used around the world.

He was the first Canadian Coach of the Year and a Rhodes Scholar. An internationally acclaimed professional keynote speaker, Michael is a popular speaker at business and coaching conferences around the world, including International Coaching Federation conferences, the OD Network, the International Association of Facilitators, CSTD and SHRM. He’s also Thinker in Residence at Knowledge Blocks, a resource for readers of business books. He’s been the Creativity Coach for David Allen’s Getting Things Done online community.

For more information, visit Michael’s website.

Contact Info for Michael Bungay Stanier

Business Phone: 416-532-1322

Web address: BoxofCrayons.biz

Travels From: Toronto, Canada

Follow Michael:

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Books by Michael Bungay Stanier

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Russell Bishop

Featured Interview with Russell Bishop

Bestselling Author and Managing Partner of Bishop & Bishop

Santa Barbara, CA

Listen to this interview to learn:

  • What it means to have a solo focus rather than an organizational focus
  • Why strategy and objectives DON’T matter
  • A perspective on complaining that can transform the conversation into one of contribution
  • How good questions provoke clear thinking
  • Two simple questions to ask yourself to stay on track and productive

Russell Bishop talks with Bill Ringle about alignment and empowerment within organizations as key growth drivers.

Expert Bio

Russell Bishop is Managing Partner for Bishop & Bishop, a boutique consulting and coaching company. His seminars, coaching, and consulting expertise offer individuals and organizations a new approach to integrating personal and spiritual values into their personal and professional lives. As an internationally regarded speaker, educator and consultant, his corporate clients include Fortune 500 executives in aerospace, healthcare, pharmaceutical and biotechnology, information technology, telecommunications and oil and gas.

Having started five different organizations in his career, Russell is well versed in the growth and expansion challenges faced by founding entrepreneurs and CEO’s. Executives and senior teams frequently engage his services on issues of leadership, growth and work-life balance. In 1978, he created Insight Seminars, one of the largest and most successful personal transformation programs in the world, with well over one million graduates in 34 countries.

In addition to his bestselling book, Workarounds That Work: How to Overcome Anything That Stands in Your Way at Work, he is the author of hundreds of articles on the power of choice and awareness and a frequent contributor to the Huffington Post. He has also lectured on productivity for the executive MBA programs at UCLA, University of Texas and Washington University in St. Louis.

For more information, visit Russell’s website.

Contact Info for Russell Bishop

Web address: RussellBishop.com

Travels From: Los Angeles, CA

Follow Russell:

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mike figliuolo2

Featured Interview with Mike Figliuolo

Managing Director of thoughtLEADERS, LLC

Dublin, OH

Listen to this interview to learn:

  • The distinction between managing and leading, advocated by Admiral Grace Mary Hooper
  • Stages to building a profitable, scalable training company
  • What leaders did to deepen trust and improve communications at a Fortune 100 company
  • Why boundaries are so elusive for leaders and how to make them work better
  • The mindset needed to grow your company in a short period of time

Expert Bio

Mike Figliuolo is the Managing Director of thoughtLEADERS, LLC, which he founded because he believes practitioners make the best instructors and because he has a passion for people development and organizational improvement. Mike’s book, One Piece of Paper: The Simple Approach to Powerful, Personal Leadership, is designed to help leaders define who they are and what their personal leadership philosophy is.

Before founding thoughtLEADERS, Mike was a United States Army Officer, a management consultant at McKinsey and Company, Group Manager at Capital One Financial, and Vice President of Strategic Planning at The Scotts Miracle-Gro Company. He was named the Columbus, Ohio Small Business Leader of the Year for 2010 by the Columbus Chamber of Commerce and Business First.

For more information, visit Mike’s website.

 

Contact Info for Mike Figliuolo

Business Phone: 804-241-9757

Web address: ThoughtLeadersLLC.com

Travels From: Columbus, OH

Follow Mike:
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Books by Mike Figliuolo

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Andrea Waltz and Richard Fenton

Featured Interview with Andrea Waltz and Richard Fenton

Listen to this interview to learn:

  • How they started their business by “burning their ship”
  • A clever approach to expanding business within a client company
  • Understanding that each of us has a “relationship” with the word “no”
  • When it makes sense to celebrate a “no” to encourage positive behavior
  • Getting off the roller coaster of reactivity

Andrea Waltz and Richard Fenton talk with Bill Ringle about using the power of no to create the results you want in business and in life.

Co-Founders of Courage Crafters and Bestselling Authors

Orlando, FL

Expert Bio

Andrea Waltz and Richard Fenton are the co-founders of Courage Crafters, Inc., through which they teach people how to reprogram the way they think about the word NO, and to fail their way to success. They have brought their message to many organizations over the last 15 years, including American Express, Kodak, Pep Boys, Harry & David, and more.

Richard’s background includes working in Distribution Sales for Disney and as Training Director for Hart, Schaffner & Marx and LensCrafters. Andrea originally wanted to work with George Lucas, but after getting rejected (she was 8 years old) she went on to build a career in sales and management at LensCrafters, where was was the youngest General Manager in company history.

Together Richard and Andrea have written four books, the most popular of which is Go for No!, which has been on #1 on Amazon’s ‘Sales & Selling’ Best Seller list and has remained in the top 20 for the last two years. Their articles have been published in Success Magazine and hundreds of online and offline journals. They are members of the National Speakers Association and the Direct Selling Association U.K.

For more information, visit Andrea and Richard’s website.

Contact Info for Andrea Waltz and Richard Fenton

Business Phone: 800-290-5028

Web address: GoForNo.com

Travel From: Orlando, FL

Follow Andrea: 
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michael tchong

Featured Interview with Michael Tchong

Listen to this interview to learn:

  • Where Michael began his career
  • Why analytics will become increasingly important to companies in planning
  • The Ubertrends of multitasking and control freak that technology has created
  • What to look for in global competition
  • How it is smart to use the technology you write about for clients to gain an advantage in your own business
  • Favorite sources to study to learn about Ubertrends in society, technology, and global business

Michael Tchong talks with Bill Ringle about Ubertrends and how they are shaping our business opportunities and personal lives.

Change Agent and Founder of Social Revolution

San Francisco, CA

Expert Bio

Michael Tchong is an innovation specialist, change agent, entrepreneur, and speaker. He is the founder of five startups, including MacWEEK and ICONOCAST, and has pioneered ventures in desktop publishing, personal information management, internet analytics, and online marketing. His latest startup is Social Revolution®, which aims to reinvent America by crowdsourcing innovative solutions.

As a speaker, Michael uses his knowledge of marketing, media and technology to help audiences better grasp how massive waves, which he calls “Ubertrends,” are reshaping society, as well as the opportunities and innovations these Ubertrends propel. His ability to identify emerging trends was refined at such prestigious ad agencies as DDB and Chiat/Day. He is the author of Social Engagement Marketing, an easy-to-navigate guide to the world of social media.

For more information, visit Michael’s website.

Contact Info for Michael Tchong

Web address: MichaelTchong.com

Web address: ubercool.com

Travels From: San Francisco, CA

Follow Michael:

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mette norgaard

Featured Interview with Mette Norgaard

Strategic Leadership and Learning Expert and Author

New York, NY

Listen to this interview to learn:

  • What leaders who care about the human side of business can be observed doing regularly
  • How the Finnish Broadcasting situation was turned around one lunch conversation at a time
  • What distinguishes a conversation from a Touchpoint opportunity
  • Why sharing your “code” with your team can make you a better leader
  • How to combine your words and energy in an interaction to produce extraordinary impact
  • What you can do to sidestep the myth of “no time to slow down”

Expert Bio

Mette Norgaard, Ph. D., MBA, is an expert on strategic leadership and learning. She works with executives to design and deliver learning solutions that advance the company’s strategy. She has also designed and participated in executive dialogues and workshops with thought leaders such as Stephen Covey, Jim Collins, John Katzenbach, Rob Goffee, Margaret Wheatley, and Ram Charan.

Over the years, Mette has taught thousands of leaders from a wide range of organizations, including Procter & Gamble, Johnson & Johnson, GE Capital, Estée Lauder, the US Armed Forces, and Harley-Davidson. In addition, she has worked closely with the executive teams at companies like Metro International, Pandora Jewelry, and Finnish Broadcasting. Finally, she has been a long-term partner on the development of high-potential leaders at companies like Campbell and Microsoft.

Her latest book, co-authored with Doug Conant, CEO of Campbell, is TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. She is also the author of the international bestseller The Ugly Duckling Goes to Work: Wisdom for the Workplace from the Classic Tales of Hans Christian Andersen, which has been published in many languages, including Spanish, Portuguese, Japanese, and Chinese.

Prior to starting her own practice, Mette worked with FranklinCovey Co for ten years. She was the director of Principle-Centered Leadership Week, an executive retreat at Sundance, UT. In addition, she was part of a small team of consultants who led large-scale change processes for Fortune 500 firms and the US Government. Before joining FranklinCovey Co, Mette served as a leader in both healthcare and manufacturing, and she knows first-hand the incessant pressures to do more with less and do it faster.

For more information, visit Mette’s website.

Contact Info for Mette Norgaard

Web address: MetteNorgaard.com

Travels From: New York, NY

Follow Mette:

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Books by Mette Norgaard

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jj ramberg

Featured Interview with JJ Ramberg

Author and Host of MSNBC’s “Your Business”

Brooklyn, NY

Listen to this interview to learn:

  • Tactics she uses to thrive as both a journalist and an entrepreneur
  • The importance of having clear criteria for building your team
  • The one question you can ask a new hire to send the message that you care about high standards
  • How to prepare a response to the question, “How can I help?” so that the result is win-win
  • Keys to building good business relationships
  • Book marketing secrets to share your message widely

Expert Bio

JJ Ramberg is the host of MSNBC’s Your Business, the only television show dedicated to issues affecting small business owners. Now in its sixth season, the program has profiled thousands of small business owners and offered advice from countless experts and investors. She is also the co-author of It’s Your Business: 183 Essential Tips that Will Transform Your Small Business.

In 2005, JJ and her brother Ken founded GoodSearch.com, a company which turns your everyday activities into ways to give back to your favorite cause. GoodSearch has raised more than $10 million for its participating charities and schools.

JJ has bounced between entrepreneurial activities and journalism throughout her career, having worked as a producer, reporter and host for CNN and CNNfn, a producer on Dateline NBC, and the director of business development at Cooking.com. She is also a regular contributor to the TODAY Show on small business and financial issues.

For more information, visit JJ’s website.

Contact Info for JJ Ramberg 

Web address: ItsYourBusinessBook.com

Web address: GoodSearch.com | GoodShop.com

Web address: MSNBC “Your Business”

Travels From: Brooklyn, NY

Follow JJ: 
Twitter

Books by JJ Ramberg

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kendra lee

Featured Interview with Kendra Lee

Author and Founder of the KLA Group

Denver, CO

Listen to this interview to learn:

  • How to set criteria for overcoming your self-doubt
  • Who to ask for business advice (and who can’t give you helpful advice, even if more convenient)
  • Looking beyond cold calling for lead generation
  • How a $5 MM lab simulation company got out of their own way and doubled revenue
  • The big breakthrough for a $100 MM security company
  • Why campaign success cannot be measured after a single event or e-mail, and how to really make it work

Expert Bio

Kendra Lee, owner-president of KLA Group, is a prospecting prodigy and virtual sales magnet who advises and trains mid-market companies to generate leads, prospect and sell to mid-market companies in innovative ways that breakthrough common sales and prospecting barriers.

Named one of the Top 50 Sales & Marketing Influencers for 2012 by Top Sales World, Top 25 Influential Leaders in Sales for 2012 by Inside View, and Faculty Chair in Prospecting and Lead Generation for the Sales Training Institute, she is author of the award-winning book, Selling Against the Goal and The Sales Magnet (coming January 2013).

Her clients have included Apple, Microsoft, Hewlett-Packard and countless mid-market companies.

For more information, visit Kendra’s website.

Contact Info for Kendra Lee

Web address: KLAGroup.com

Travels From: Denver, CO

Follow Kendra:

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Books by Kendra Lee

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orvel ray wilson

Featured Interview with Orvel Ray Wilson

Bestselling Author and Certified Speaking Professional on Guerrilla Selling

Boulder, CO

Listen to this interview to learn:

  • How insisting on a meeting with a decision maker led to a great friendship and business partnership with Jay Levinson
  • What Red Bull did to break into the London bar scene
  • Economic trends that every business owner can use for growth
  • The business growth leverage opportunity in upgrading the skills of your team

Expert Bio

A full-time professional speaker since 1980, Orvel Ray Wilson has led more than a thousand large-audience seminars, custom training events and on-site workshops. His first book, Guerrilla Selling, published in 1991, became a bestselling classic, and made his name as an innovator in sales and marketing. As Senior Partner in The Guerrilla Group, he built with his team a multi-million dollar seminar company and conducted hundreds of public and private training programs for clients all over the US, Europe, and Australia.

Orvel Ray, together with co-authors Mark S. A. Smith and Jay Conrad Levinson, expanded the Guerrilla Marketing franchise to include Guerrilla Trade Show Selling, Guerrilla TeleSelling, Guerrilla Negotiating, and Guerrilla Retailing, and numerous audio and video programs distributed worldwide. The Guerrilla series now includes 47 titles with 21 million books sold worldwide in 61 languages.

Today, Orvel Ray shows sales teams “How to Sell More at Higher Prices”. He is a Certified Speaking Professional, and speaks to sales meetings, dealer meetings, trade shows, association conventions and small-business groups about unconventional sales and marketing tactics that build business. His programs draw standing ovations and rave reviews from audiences worldwide. He was voted one of the Top5 Sales and Marketing Speakers in America for 2010, 2011, and 2012.

For more information, visit Orvel Ray’s website.

Contact Info for Orvel Ray Wilson

Web address: GuerrillaGroup.com

Travels From: Boulder, CO

Follow Orvel Ray:

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Books by Orvel Ray Wilson

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Dr. steven craig

Featured Interview with Dr. Steven Craig

Author, Psychologist, and Corporate Coach

Birmingham, MI

Listen to this interview to learn:

  • How having a business career in advertising before launching his counseling career helped focus his business growth
  • The benefits of hiring with adaptability in mind.
  • The mistake of having a list of desirable traits in a future mate as your sole criteria
  • Why providing your clients with a roadmap to change is a tools that gives them confidence
  • How rigid attitudes can be a trouble sign in personal and business relationships

Expert Bio

As a therapist, corporate coach, and author, Dr. Steven Craig extends his expertise in clinical psychology and business consulting across a broad range of areas. He is the author of the book The Six Husbands All Wives Should Have: How Couples Who Change Together Stay Together and has appeared in the media numerous times, including ABC World News Tonight with Charles Gibson, the New York Times, Newsweek, and more. Steve is also the host of Therapy Thursday on 96.3 FM WDVD’s Blaine & Allyson Show, one of Detroit’s top-rated morning shows.

Steve owns two businesses in addition to sitting on the advisory board of a $300 million dollar company.  As an executive coach he’s coached “C” level and other high-ranking executives in a wide variety of industries including manufacturing, healthcare, advertising, energy, and more for over twenty years. As a clinical psychologist he runs a highly successful clinic in one of Detroit’s premier locations and has served at the state and national level for the field of psychology.

Steve strives to help people recognize and build on their strengths rather than focusing on their weaknesses or belaboring their past. In this way, his clients are always building better futures and breaking free from continually repeating the same old unhealthy patterns that brought them in to see him in the first place. He also works in the area of sports and performance psychology and helps athletes, executives and other high performance individuals learn to heighten their skills and maintain peak performance.

For more information, visit Steve’s website.

Contact Info for Dr. Steven Craig

Business Phone: 248-321-1259 

Web address: DrStevenCraig.com

Travels From: Detroit, MI

Books by Dr. Steven Craig

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cal newport

Featured Interview with Cal Newport

Author, Professor, and Career Advice Contrarian

Washington, D.C.

Listen to this interview to learn:

  • How “follow your passion” can be counterproductive advice
  • The value and necessity of systematic practice to developing deep skills
  • The two prime characteristics of the most marketable skills
  • Why “mission” creates meaning and opportunities for leverage if sequenced properly
  • That the solution to a mystery is not that complex, unless we oversimplify or overcomplicate it
  • Key steps to selling more than 120,000 copies of his first 3 books

Expert Bio

Cal Newport is an Assistant Professor of Computer Science at Georgetown University. He previously earned his Ph.D. in Electrical Engineering and Computer Science from MIT in 2009, and graduated Phi Beta Kappa from Dartmouth College in 2004.

Cal is the author of three books of unconventional advice for students, which have sold a combined total of more than 100,000 copies: How to Be a High School SuperstarHow to Become a Straight-A Student, and How to Win at College. His most recent book, So Good They Can’t Ignore You, is a contrarian look at career advice.

In his role as an author, Cal has appeared on ABC, NBC, and CBS and on over 50 radio networks, including ABC Radio, USA Radio, and XM Satellite Radio. His advice has been featured in major publications including the New York TimesWashington Post, and Wall Street Journal; taught in college classrooms; and cited in at least one college textbook. His Study Hacks blog, which chronicles his attempts to decode “patterns of success,” attracts over 100,000 unique visitors a month.

For more information, visit Cal’s website.

Contact Info for Cal Newport

Web address: CalNewport.com

Web address: Study Hacks blog

Travels From: Washington, D.C.

Books by Cal Newport

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nick sarillo

Featured Interview with Nick Sarillo

Author, Speaker, and CEO of Nick’s Pizza & Pub

Chicago, IL

Listen to this interview to learn:

  • The most important aspect of a business is not it’s product or people or process, but another “p” word
  • The importance of making your company values current and present to each employee so that employees can use values in day-to-day decision making
  • The case of the burned bottom pizza, and the broader lessons any business owner can draw from it
  • Why you need to oversee multiple health dimensions of a business for all stakeholders
  • What exceptional factors drives higher profits and lower turnover in a traditionally slim margin and low commitment business that you can model in your business

Expert Bio

Nick Sarillo is the founder and CEO of Nick’s Pizza & Pub, the sixth busiest independent pizza company in per-store sales in the United States. Founded with the purpose of providing the community with an unforgettable place where families could relax and have fun, Nick’s Pizza & Pub has margins nearly twice that of the average pizza restaurant and boasts an 80 percent employee retention rate in an industry in which the average annual turnover is over 150 percent.

A regular speaker at entrepreneurship and HR conferences, Sarillo credits his company’s success to his purpose-driven culture. Nick is also the author of A Slice of the Pie: How to Build a Big Little Business, which offers small business owners a handbook for creating a culture that will support a business through good times and bad – even in an industry where turnover is high, expectations are low, and a college degree is not required.

For more information, visit Nick’s website.

Contact Info for Nick Sarillo

Web address: NickSarillo.com

Travels From: Chicago, IL

Follow Nick: 
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Books by Nick Sarillo

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carol roth 2

Featured Interview with Carol Roth

Business Strategist and Bestselling Author

Chicago, IL

Carol Roth talks with Bill Ringle about tough love for entrepreneurs.

Listen to this interview to learn:

  • The importance of re-evaluating business models from a non-emotional basis
  • How to think about what “good risk” means
  • A secret to successful business planning that separates thriving businesses from business casualties
  • How the Rule of 3x lets you budget resources, and more importantly, manage expectations better
  • Why scalability is so important to think about as an end goal

Expert Bio

Carol Roth is a business strategist, content producer, deal maker, former investment banker, and author of the New York Times bestselling book The Entrepreneur Equation. Carol has worked with hundreds of companies, ranging from a single entrepreneur with an idea to Fortune 500 businesses, on all aspects of business and financial strategy. Collectively, she has helped her clients raise more than $1 billion in capital, complete $750+ million in mergers and acquisitions, secure high-profile licensing and partnership deals and create 7-figure brand loyalty programs.

Carol is known for her tough love style – she tells it like it is, but as she says, she will give you a hug afterwards. She draws upon her broad experience base to provide advice ranging from the business basics to the bold (think firing your customers) with a fresh, no-holds-barred approach. She refers to her advisory style as the “Spinach in Your Teeth®” philosophy, warning business owners to never trust anyone who won’t tell them that they have spinach stuck in their teeth.

She is a frequent radio, television and print media contributor on the topics of business and entrepreneurship, appearing regularly on Fox News, MSNBC, Fox Business, and WGN TV Chicago, among others. To supplement her active media participation, Carol has completed media and improv training with The Second City, the leading improvisational comedy school in the US. Her Unsolicited Business Advice blog at CarolRoth.com was recently named as one of the Top 10 small business blogs online, and she herself was named a 2011 Top 100 Small Business Influencer. Carol is a contributing blogger to outlets like The Huffington Post, AllBusiness.com, and Crain’s Chicago Business/Enterprise City.

For more information, visit Carol’s website.

Contact Info for Carol Roth

Web address: CarolRoth.com

Travels From: Chicago, IL

Follow Carol: 
Twitter

Books by Carol Roth

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les mckeown

Featured Interview with Les McKeown

Founder and CEO of Predictable Success

Marblehead, MA

Listen to this interview to learn:

  • The causes of complexity in a growing business
  • The 7-stage lifecycle of a business
  • How to achieve the key balance between systems and processes vs.  creativity and innovation
  • Overcoming the arithmetic extension myth

Expert Bio

Les McKeown is the President & CEO of Predictable Success. In this role, he advises CEOs and senior leaders of organizations on how to achieve scalable, sustainable growth and speaks to Fortune 500 companies about his breakthrough strategies.

Prior to founding Predictable Success, Les established himself as a serial founder/owner in the global business spectrum, starting more than 40 companies, in addition to being the founding partner of an incubation consulting company that advised on the creation and growth of hundreds more organizations worldwide.

Les is the author of Predictable Success: Getting Your Organization on the Growth Track—and Keeping It There and of THE SYNERGIST: Leading Your Team to Predictable Success. He has appeared on NBC, ABC, BBC, and CNN, and in Inc. Magazine, Entrepreneur Magazine, USA Today,and The New York Times.

For more information, visit Les’s website.

Contact Info for Les McKeown

Business Phone: 617-237-0235

Web address: PredictableSuccess.com

Travels From: Boston, MA

Follow Les:

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Books by Les McKeown

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rory vaden

Featured Interview with Rory Vaden

Bestselling Author, Self-Discipline Strategist, and Co-Founder of Southwestern Consulting

Nashville, TN

Listen to this interview to learn:

  • The paradox principle, in which easy short-term choices lead to difficult long-term consequences.
  • Why balance is not something that high performers make a top priority.
  • What to focus on to have great fitness, great relationships, and great finances.
  • The perspective of peace as a form of wealth that is undervalued in society.
  • Daily habits that lead to high focus and productivity.

Expert Bio

Rory Vaden is a self-discipline strategist and the Co-Founder of Southwestern Consulting, which works with organizations, companies, and individuals on leveraging self-discipline to create extraordinary performance.

His book Take the Stairs: 7 Steps to Achieving True Success is a #1 Wall St. Journal, #1 Amazon, and #2 New York Times bestseller. He is a two-time world champion of public speaking finalist for Toastmasters International and is currently on a “Take the Stairs World Tour” where he is taking the stairs to the top of the 10 tallest buildings in the world to raise money for America’s high schools.

Rory is a regular contributor to several publications, including the Huffington Post, and has been featured on Oprah radio, Fox news, CNN, in BusinessweekThe Wall Street Journal, and elsewhere.

For more information, visit Rory’s website.

Contact Info for Rory Vaden

Business Phone (Southwestern Consulting): 877-589-0606 ext 704

Web address: RoryVaden.com

Travels From: Nashville, TN

Follow Rory:

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Books by Rory Vaden

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meg hirshberg

Featured Interview with Meg Hirshberg

Columnist and Author of For Better or For Work

Londonderry, NH

Listen to this interview to learn:

  • How telling the truth makes you feel less alone, and that being a founder is lonely journey at times
  • That business, like marriages, goes through distinct phases
  • Your partner or spouse really wants to know how you are feeling, not just the “good” or “great” response you give to your colleagues and team
  • Being authentic about every aspect of the journey together is critical to the success of both the business and the relationship

Expert Bio

Meg Hirshberg is a contributing editor for Inc. magazine whose regular column, “Balancing Acts”, examines the impacts of business on families. Her new book, For Better or For Work: A Survival Guide for Entrepreneurs and Their Families, expands on column topics such as the queasy necessity of raising money from friends and family, the emotional risks for couples that work together, and the entrepreneur’s feelings of guilt concerning the limited amount of time spent with children and family. As the wife of Gary Hirshberg, cofounder of Stonyfield Yogurt, Meg has faced most of these challenges in her own life.

Meg received a bachelor’s degree in comparative literature from Brown University and a master’s degree from Cornell Agriculture School. After running a science-education garden for elementary-school children and managing an organic vegetable farm in New Jersey, she married Gary in 1986. The couple has three children.

For more information, visit Meg’s website.

Contact Info for Meg Hirshberg

Web address: MegHirshberg.com

Travels From: Boston, MA

Follow Meg:

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Books by Meg Hirshberg

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sam richter

Featured Interview with Sam Richter

Bestselling Author and Award-winning Sales and Marketing Expert

Minnetonka, MN

Listen to this interview to learn:

  • How information gives you a competitive advantage with your own confidence.
  • Tips and tricks for accessing specific sites and finding important file types online.
  • Where to go to access exclusive and very expensive database resources at no charge.
  • The importance of recognizing and developing your skills with both the art and science of online research.

Expert Bio

Sam Richter is an internationally recognized expert on sales, marketing, and reputation management. His award-winning experience includes building innovative technology, sales, and marketing programs for start-up companies and some of the world’s most famous brands.

He is the author of the bestselling book Take the Cold Out of Cold Calling, named the 2012 “Sales Book of the Year” by the American Association of Inside Sales Professionals, as well as a “USA Book News Winner” and a “Sales Book Awards Silver Medalist.”

Sam is founder and CEO of SBR Worldwide/Know More! and SVP/Chief Marketing Officer at ActiFi, a software and solutions firm serving the financial services industry. He was named by InsideView as one of the Top 25 Most Influential People in Sales, and he was also named as one of the Top Chief Marketing Officers on Twitter.

For more than six years, Sam was president of a not-for-profit business library, where he led the transformation of an eighty-five-year-old private, non-profit business research organization into a nationally renowned institution serving entrepreneurs and small businesses via cutting edge online resources. Sam has created programs for companies including Microsoft, Coca-Cola, Major League Baseball, Northwest Airlines (Delta), Kraft/Nabisco, Polaris Industries, National Geographic, 3M, Brunswick, and other large and small firms.

For his marketing work, Sam has won numerous regional, national and international marketing awards including Best of Show and Gold Awards, Webby Awards, and a Gold Award at the International Film Festival. He’s also won a Retail Vision Award and a Codie Award “the “Oscars” of the software industry” for Best E-commerce Software. He is a member of the Business Journal’s “Forty Under 40” list honoring the top Minnesota business leaders under the age of forty. He also was a finalist for Inc. Magazine’s Entrepreneur of the Year and he’s one of the more highly recommended persons on LinkedIn.

For more information, visit Sam’s website.

Contact Info for Sam Richter

Business Phone: 612-655-3397

Web address: SamRichter.com

Travels From: Minneapolis, MN

Follow Sam:

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Books by Sam Richter

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jacques werth

Featured Interview with Jacques Werth

President and Founder of High Probability Selling

Media, PA

Listen to this interview to learn:

  • Tips from studying the top sales performers for over two decades
  • The distinction between personality traits and behavioral traits
  • What matters more to top sales performers than being liked
  • The two things every salesperson should be certain of to be successful
  • Why it is necessary to take calculated risks to learn new skills and aim for bigger goals
  • What to do when you’ve tried everything to sell better and nothing has worked so far

Jacques Werth talks with Bill Ringle about a practical philosophy and set of techniques to succeed in sales and in life.

Expert Bio

Jacques Werth is the President and Founder of High Probability® Selling, a sales consulting and sales training organization. He is a man with a mission to revolutionize the sales process through his system of “radically honest selling.” High Probability Selling is based on the deceptively simple concept that people buy from people they trust and respect.

Jacques has observed hundreds of salespeople in many different industries while they interacted with prospects and customers. He learned what the top 1% of the world’s best salespeople do that the other 99% do not do, and this is what he teaches, both in person and through his book, High Probability Selling.

For more information, visit Jacques’s website.

Contact Info for Jacques Werth

Business Phone: 610-566-1535

Web address: HighProbSell.com

Travels From: Philadelphia, PA

Books by Jacques Werth

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lisa gansky

Featured Interview with Lisa Gansky

Marketect, Author, and Business Advisor

San Francisco, CA

Listen to this interview to learn:

  • How successful companies are built on incredibly talented, committed people
  • An early insight about how the Internet would level the playing field led to forming a startup acquired by AOL
  • Implications of how technology advances have lowered the barriers to entry dramatically
  • Where to find entrepreneurs creating new ideas and companies in major cities
  • Where on the balance sheet many companies can find underutilized and undervalued assets
  • How the meshing.it database became the foundation for both the book as well as an open source resource
  • Clues and tips for finding life-work balance

Expert Bio

Lisa Gansky is, at heart, a marketect and “impact junky” with a strong interest in breaking the edges of formerly happy business models and bringing together not-so-likely characters in the form of new offerings, teams and partnerships. She is the author of The Mesh: Why the Future of Business is Sharing.

As CEO, co-founder and chairman of Ofoto, Lisa drew on her entrepreneurial spirit and experience developing global web services. Lisa and the team worked to develop Ofoto into a world-class consumer services offering which she left once Kodak Gallery reached over 45M customers in 2005. In addition to her roles at Ofoto and Eastman Kodak, she was a Co-founder and CEO of GNN, the first commercial website, acquired by AOL in 1995, where she then directed Internet Services for AOL through 1997.

Lisa has been an investor and board member of more than twenty internet and mobile services companies. Currently, she serves as an advisor and investor in New Resource Bank, Vayable, Loosecubes, TaskRabbit, RelayRides, Scoot Networks, Squidoo, Greenbiz, Pixelpipe, Mingoville, and Honest Buildings.

For more information, visit Lisa’s website.

Contact Info for Lisa Gansky

Web address: LisaGansky.com

Web address: Meshing.it

Travels From: San Francisco, CA

Follow Lisa:

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Books by Lisa Gansky

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josh linkner

Featured Interview with Josh Linkner

Bestselling Author and Founder and CEO, Detroit Venture Partners

Detroit, MI

Listen to this interview to learn:

  • How creativity is the new currency of success
  • The most exciting news about creativity (hint: it’s something we can all tap within ourselves)
  • What one corporation did to encourage calculated risk-taking among all employees
  • What creating an arch enemy does for boosting creativity at all levels in a company
  • A novel technique for overcoming timid ideas in brainstorming sessions

Expert Bio

Josh Linkner is the New York Times bestselling author of Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity, named one of the top 10 business books of 2011. He is also the CEO and Managing Partner of Detroit Venture Partners where, together with business partners Earvin “Magic” Johnson and NBA team owner Dan Gilbert, Josh is actively rebuilding urban areas through technology and entrepreneurship.

Josh is the Founder, Chairman, and former CEO of ePrize, the largest interactive promotion agency in the world providing digital marketing services for 74 of the top 100 brands, and has founded three other successful technology companies. He is also Adjunct Professor of Applied Creativity at the University of Michigan.

He has been honored as the Ernst & Young Entrepreneur of the Year and the Detroit News Michiganian of the Year, and is a President Barack Obama Champion of Change award recipient. Josh is a regular columnist for Fast Company and Inc. Magazine, and his work has been featured in The Wall Street Journal, Forbes, USA Today, and The New York Times.

Josh is also a Berklee-trained professional jazz guitarist who performs regularly in jazz clubs throughout the United States. Most importantly, Josh is on a mission to make the world more creative.

For more information, visit Josh’s website.

Contact Info for Josh Linkner

Business Phone: 760-603-8110

Web address: JoshLinkner.com

Travels From: Detroit, MI

Follow Josh:

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Books by Josh Linkner

stephen_shapiro

Featured Interview with Stephen Shapiro